Complete Story
09/27/2025
037. Leading Change (Closing Keynote)
Instructor: Steve McClatchy
Level of Complexity: Intermediate
11:15 AM - 12:30 PM
CLOSING KEYNOTE
Team Leadership & Leading Change
Align Systems, Lead Change and Drive Improved Results
Vision, mission, values & goals are essential for a team to stay focused and on track. But even more important are the systems, processes, structure and decision making that bring them to life. Management and leadership are very different from one another. Both are vital to the success of a team but each yields different results. In this thought provoking and inspirational presentation, you will learn when your team needs management from you and when your team needs leadership.
Leadership means improvement and improvement means change. Being able to successfully introduce improvement, manage resistance and gain commitment to change is a core competence needed to be a successful leader. If you are interested in creating a world-class team that is committed to improving quality and speed and embraces change this is a “don’t miss” presentation.
- Introduce improvement, manage resistance, and gain commitment to change.
- Correct misalignments and remove obstacles in the way of the team’s success.
- Keep the team motivated and focused on producing measurable results.
- Create a compelling team purpose, list of values and team goals.
- Lead during times of crisis and be a consistent role model that leads with integrity.
Bookstore
The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1
Thea Dudley
Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.
In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.
Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.
