Complete Story
09/27/2025
031. The Heart of Leadership: Turning Conflict into Connection
Presenter: Claudia St. John
Level of Complexity: Intermediate
9:30 AM - 11:00 AM
Increasingly, leaders are finding themselves navigating an uncertain business environment. Not only can this uncertainty cause business challenges, it can negatively impact the employees who work in those businesses. In this keynote, leaders will learn about the essential human communication skills necessary to navigate uncertainty and conflict and create positive, productive and engaged employees.
Bookstore
Rapid Teamwork
Sean Glaze
In modern organizations, there seems to be a revolving door of new projects and new teammates. The challenge is seldom about strategy. Leaders struggle because they don’t have a process for bringing diverse individuals together as a collaborative team.
Rapid Teamwork tells the story of Greg Sharpe, a manager whose team has been underachieving and struggling with a few issues.
What he and his executive team experience during an unusual rafting retreat is a lesson on how to become a more productive team quickly – creating a more unified workforce.
