Complete Story
09/26/2025
John R Mackay
New to UID
John R. Mackay has over four decades of experience helping entrepreneurs, primarily in owner-managed businesses, improve their profitability by understanding their strengths and weakness. Since 1982, John has been conducting benchmarking studies for trade associations. Prior to forming the Mackay Research Group, John was Vice President of the Profit Planning Group. In 2004, Mackay spun-off a segment of PPG to form the Mackay Research Group. John received his undergraduate degree from The Ohio State University and his MBA from the University of Colorado.
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
