Complete Story
 

12/04/2023

047. "Elevate Your Influence" - CLOSING KEYNOTE

Instructor: Bob Marsh

Level of Complexity: Foundational
11:15 AM - 12:30 PM

Our world is too complicated, and the more complex it is, the harder it is to grow, to lead, and to sell. Information overload, weakening attention spans, and confusing processes contribute to this complexity, which creates a unique opportunity to stand out from the competition by using simplicity as your competitive advantage.
 
Built from hands-on executive leadership experience, combined with the latest research on influence and customer expectations, Bob will launch your team on a journey of creating an elite customer and employee experience that will become your company's greatest weapon to capture more market share.

 After Bob’s powerful message, your team will walk away with a slew of new skills and resources, including:

- How to squash the false psychological blockers that inhibit your ability to be more influential
 
- The critical skills for transforming information overload into engines to drive faster decision making
 
- The mindset shift to lead customers through decisions so you can win more and grow faster
 
- A proven method to focus on the priorities that matter to maximize your impact

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Bookstore

The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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