Complete Story
01/10/2020
Overcoming The 7 Deadliest Communication SINs
Skip Weisman
Communication is the cause of every success, failure and frustration. Don’t you think it’s vital to get it right? Just because we’ve been communicating since we were in our mother’s wombs you think you know how to communicate.
This book will show you where you’re getting it right and where you’re missing the mark. You will learn the seven most common and most damaging communication mistakes that lead to endless workplace drama, toxic work environments, low accountability, poor attitudes and poor performance individually and organizationally. These communication mistakes are at the core of your employee retention issues, if you are struggling with them in this low unemployment economy.
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The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
